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PR SELECT SCORE
4.5 /5.0
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BetMGM Review

BetMGM is available in the following states
Arizona, Colorado, Illinois, Indiana, Iowa, Louisiana, Maryland, Massachusetts, Michigan, New Jersey, New York, Pennsylvania, Tennessee, Virginia, West Virginia, Wyoming
HIGHLIGHTS
  • Bettor-friendly Platform
  • Robust Search and Filter Tools
  • Comprehensive Betting Resources
  • Personalized Promotions

PRO SELECT SYSTEM

Our algorithm evaluates sportsbooks based on 72 criteria for unbiased rankings.
WHAT YOU NEED TO KNOW

User-Centric Approach
Personalized recommendations based on your unique betting preferences.

Dynamic Updates
Regularly updated evaluations to reflect current sportsbook offerings.

Efficiency and Speed
Quick results to streamline your sportsbook selection process.

Customer Driven Reviews
Our rankings are grounded in real user experiences and bettor feedback.

THIS SPORTSBOOK IS BEST FOR Expert Bettor
GAMBLER PROFILE VERDICT
4.6
Odds Quality
4.6

How the sportsbook's odds stack up against competitors

Sports Offered
4.6

Total number of different sports you can bet on

Bet Types
3.9

Variety in bet types like spread, moneyline, and totals

Betting Limits
4.7

Maximum and minimum bet stakes allowed

Ongoing Promotions
4.9

Frequency and variety of regular promotions

Live Betting
4.9

Availability and quality of live betting during games

Professional Bettor Designed for professional bettors focused on maximizing income through competitive odds, low margins, and high bet limits.
4.7
Diehard Sports Fan Geared for casual bettors who value ease of use and enjoy making occasional wagers.
4.6
Bonus Player Targeted at users captivated by a variety of promotions, bonuses, and special offers for both newcomers and loyal customers.
4.5
Obscure Market Bettor Appeals to enthusiasts of less mainstream sports, providing an array of betting options for unique and lesser-known events.
4.4
Mobile Bettor Optimized for those who prefer to place bets on-the-go, offering a seamless experience across smartphones and tablets.
3.8
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Betting Options

Explore the range and diversity of betting markets available. This section assesses whether the options cater to both novice and experienced bettors.
CATEGORY SCORE
4.6
HIGHLIGHTS

RATING CRITERIA

Sports Offered
4.6

Total number of different sports you can bet on

Bet Types
3.9

Variety in bet types like spread, moneyline, and totals

Betting Limits
4.7

Maximum and minimum bet stakes allowed

Live Betting
4.9

Availability and quality of live betting during games

Variety of Prop Bets
4.3

Assortment of player, team, and game-specific wagers

Futures
4.4

Options for betting on future sports events and outcomes

This sportsbook brings a captivating range of betting options to the table, catering to both casual and experienced bettors across diverse sports. From the adrenaline of baseball, football, and basketball to the finesse of golf and tennis, they hit the mark with major American markets. Even niche interests find a place here, with UFC and boxing adding an exciting twist.

Consistency is the name of the game for seasonal sports enthusiasts, ensuring a seamless transition between prime sporting times. Globally-minded punters will find solace in their international soccer focus, showcasing their commitment to a diverse audience.

While a few niche sports might be missing, the sportsbook’s overall variety keeps both mainstream and unique sports enthusiasts entertained. They cover the entire spectrum, allowing users to tailor their experience with traditional and advanced bet types. From standard moneyline to parlays, props, and futures, the sportsbook’s diverse choices empower users to refine their strategy.

It doesn’t stop at variety; the sportsbook embraces custom bet requests, engaging users with their interactive approach. Bet diversity extends across mainstream and niche sports alike, solidifying the platform’s dedication to user choice and innovation.

In-play betting takes center stage here, with quick updates that keep you on the edge of your seat. They’re a cut above the rest, not missing out on even the most niche sports like table tennis and golf. Live streaming and real-time updates add depth, ensuring you’re part of the action every step of the way.

Prop bets at this sportsbook display a mixed palette. While some popular sports may have limited options, their strength lies in major North American and European events. Niche sports like UFC, darts, and soccer shine, catering to diverse interests. With around 30 prop bets on average per event, the sportsbook’s uniqueness shines through with offerings like head-to-head bets.

Anticipation is woven into the platform’s fabric, with futures betting offering a treasure trove of possibilities. NFL enthusiasts will find almost 50 options, while basketball and baseball receive thoughtful attention. The responsiveness of odds to news updates empowers users with the latest insights.

Customizing bet limits is a standout feature, fostering a personalized betting experience. Transparency shines through in how users are informed about applicable limits, ensuring well-informed decisions. The cash-out feature adds an extra layer of control, providing timely flexibility to strategies. Transparency and resources, although not exhaustive, help users understand how and when to utilize cash-out.

Odds

Examine the competitiveness of the odds offered across different sports. This category determines if you're getting value for your bets.
CATEGORY SCORE
4.5
HIGHLIGHTS

RATING CRITERIA

Odds Quality
4.6

How the sportsbook's odds stack up against competitors

Parlays
4.2

Options for combining multiple bets into one

Odds Release Speed
4.6

How quickly new odds are made available

Reduced Juice
4.8

Availability of bets with lower bookmaker margins

Line Updates
4.5

How quickly odds are updated during live events

Boosted Odds
4.8

Availability and frequency of enhanced odds promotions

The odds offered by this sportsbook showcase some variation. While they can be slightly higher in certain markets, it’s important to note that user experiences vary. Some find them comparable to other industry players, indicating a mixed perspective on odds competitiveness. Across a wide range of sports and bet types, the odds maintain a competitive edge, ensuring favorable options. This consistency extends to various sports without significant discrepancies in odds competitiveness.

VIGORISH RATE AT BETMGM

VIG for Regular Games AVG NFL NCAAF NBA NCAAB MLB NHL
Bet365 4.59 4..74 4.76 4.76 4.78 4.48 4.01
BetRivers 5.28 5.00 4.84 4.76 4.66 7.28 5.12
DraftKings 4.63 4.74 4.71 4.59 5.04 4.58 4.12
FanDuel 4.80 4.79 4.52 4.76 4.79 5.12 4.80
BetMGM 4.80 4.73 4.76 4.73 4.73 5.27 4.55
PointsBet 4.33 3.85 4.11 4.30 4.73 4.41 4.59
Unibet 5.34 5.10 6.94 5.05 4.80 5.00 5.17
Caesars 4.61 4.71 4 68 4.71 4.68 4.42 4.44
The above table shows the vigorish rate at the top online sportsbooks for the most popular major American sports leagues.

VIGORISH RATE FOR FUTURES

VIG for Futures AVG NFL NCAAF NBA NCAAB MLB NHL
Bet365 53.74 26.57 81.65 31.07 113.84 38.95 30.37
BetRivers 34.63 18.45 37.00 27.61 45.08 54.78 24.86
DraftKings 31.25 21.26 39.82 20.52 61.17 20.96 23.80
FanDuel 39.48 24.48 35.22 82.27 49.38 23.12 22.44
BetMGM 26.37 14.79 37.44 25.12 40.09 18.29 22.50
PointsBet 34.66 30.02 46.52 26.13 55.57 26.28 23.43
Unibet 30.98 18.45 36.14 27.61 41.89 36.46 25.30
Caesars 25.78 23.02 44.72 26.15 23.76 22.06 14.95
The above table shows the vigorish rate on futures markets for major American sports leagues across the top online sportsbooks.

The ‘odds boosts’ promotions add excitement to the betting experience on this platform. These promotions focus on major professional sports like football, baseball, and basketball, providing added value. Boosted odds promotions are regular, occurring several times a week. This consistent availability ensures users have ample opportunities to benefit from enhanced odds for their preferred sports. During these promotions, odds receive a significant boost, usually ranging from 25% to occasionally as high as 50%. This enhances potential returns and intensifies the thrill of betting.

The sportsbook excels in promptly updating odds to reflect market changes, team news, and other relevant factors. These real-time updates allow bettors to seize advantageous opportunities quickly. Notifications for significant odds changes or shifts in betting markets keep users informed, enabling well-informed decisions. During in-play betting, the sportsbook consistently updates odds and betting markets, enhancing the live betting experience.

BETMGM’S ODDS UPDATES VS. OTHER SPORTSBOOKS

Number of Updates per Hour AVG NFL NCAAF NBA NCAAB MLB NHL
Bet365 17.00 71.00 4 12 4 6 5
BetRivers 32.00 41.00 13 66 12 50 10
DraftKings 8.83 10.00 14 9 7 7 6
FanDuel 13.33 16.00 26 11 8 7 12
BetMGM 6.50 7.00 12 9 3 6 2
PointsBet 10.17 10.00 7 27 6 5 6
Unibet 9.50 19.00 11 7 4 11 5
Caesars 7.00 9.00 9 7 5 7 5
This table shows how often the sportsbook updates its odds, hourly, against other sportsbooks.

Parlays and accumulators are readily available across a wide range of sports and bet options, providing accessible and potentially lucrative options. Users can easily create and place these bets through an intuitive interface. The ability to view restrictions on specific sports or events before placing bets adds transparency to the process. The sportsbook sets a maximum payoff limit of 10000/1 on parlays, offering a balance between excitement and responsible gaming. Promotions and special offers tailored to parlays and accumulators, such as odds boosts, enhance the betting journey and potential outcomes. The sportsbook also provides tools and resources to help users understand and make the most of these bet types.

While the sportsbook may not offer reduced juice betting options for popular sports and events, it compensates with a variety of alternatives. Their focus on odds boosts and other promotions ensures that bettors can still enjoy enhanced value and excitement in their betting endeavors.

Odds are promptly released, aligning with industry standards for both popular and niche sports. Consistency in odds release times across different bet types, including money lines, point spreads, and totals, streamlines the betting process. Initial odds competitiveness is on par with industry counterparts, providing a fair and engaging betting experience for users.

AVAILABILITY OF BETTING ODDS AT BETMGM

Average Hours Before Game AVG NFL NCAAF NBA NCAAB MLB NHL
Bet365 58.50 121.00 134 25 22 22 27
BetRivers 63.67 146.00 138 24 23 19 32
DraftKings 63.00 133.00 130 30 26 29 30
FanDuel 60.67 126.00 136 27 23 21 31
BetMGM 62.83 147.00 136 25 22 20 27
PointsBet 58.50 125.00 135 23 20 22 26
Unibet 60.83 134.00 135 23 23 18 32
Caesars 61.33 125.00 140 26 25 23 29
The above table shows how early, in hours, odds are made available at the top online betting sites.

Betting Interface

Review the usability and design of the platform. Understand if the site offers an intuitive experience that makes finding bets easy and enjoyable.
CATEGORY SCORE
4.7
HIGHLIGHTS

RATING CRITERIA

Ease of Use
4.8

Simplicity and intuitiveness of the platform's design

Search and Filters
4.6

Ease of finding specific games or types of bets

UI Responsiveness
4.7

Load times and responsiveness on various devices

Quality of Design
4.5

Overall quality of the design and user experience

User Feedback
4.9

Existence and accessibility of user rating systems

Help Resources
4.8

Availability of instructional resources for new users

Navigating this sportsbook’s platform is a breeze with its user-friendly website and app. The intuitive layout simplifies the betting process for both new and experienced users, ensuring swift and efficient navigation. Placing bets, accessing different sports and bet types, and moving around the platform are seamless experiences without any notable challenges. The efficient design contributes to the overall user-friendly nature of the platform, making it accessible for users on desktop and mobile devices. Additionally, the platform’s fast loading times and responsiveness add to its reliability, ensuring a consistent and smooth betting experience.

Searching for specific bets is made effortless with the sportsbook’s well-equipped search and filter options. Users can quickly pinpoint desired sports, events, or bet types through the search function. Furthermore, filter options allow users to narrow down choices based on various criteria, enhancing efficiency and catering to individual preferences. Both pre-game and in-play bettors benefit from these search and filter tools, aiding their betting journey with prompt and accurate results. While not extravagant in terms of additional features, the search and filter options themselves provide a practical means of finding and placing bets.

The platform’s speed and responsiveness are impressive, with pages loading within a satisfactory 5-second window. Users can navigate swiftly and efficiently, even during high-traffic periods like major sporting events. The in-play betting platform particularly stands out for its real-time updates, ensuring that odds and betting options remain current and responsive, contributing to an engaging live betting experience. Compared to other sportsbooks in the industry, this platform’s speed and responsiveness align well, fostering a seamless and efficient betting environment.

For users seeking guidance, the sportsbook offers comprehensive tutorial and help resources in multiple formats, catering to diverse learning preferences. These resources cover a wide range of topics, from basic betting concepts to advanced strategies and platform-specific features. Accessible through both the website and app, the help resources empower users to enhance their understanding and maximize their betting potential. While the sportsbook has several commendable features, its language support is limited, as the platform is exclusively available in English. This could potentially hinder accessibility and user experience for non-English-speaking users.

User feedback and ratings for this sportsbook are impressive, standing at an average of 4.5 out of 5 on popular review websites and forums. However, some users have expressed concerns about occasional delays in the withdrawal process. An additional verification process has led to extended wait times, occasionally up to three weeks. Despite this, users appreciate the diverse range of sports betting options available. The sportsbook actively listens to user feedback and aims to improve the platform accordingly, showcasing its commitment to user satisfaction. Ratings and feedback remain consistent across platforms and regions, underlining the sportsbook’s dedication to delivering a satisfactory experience to a broad user base.

The sportsbook prioritizes a user-friendly platform, offering an intuitive layout for easy navigation. Both new and experienced users can seamlessly access betting options, sports events, and bet types. The platform’s speed and responsiveness ensure a smooth experience, with pages loading swiftly and interactions remaining prompt. In terms of user support, the sportsbook provides comprehensive tutorial and help resources in various formats, catering to different learning styles. While language support is limited to English, customer service assistance is available in both English and Spanish.

Promotions

Look into the types of bonuses and promotions offered. Assess whether these add meaningful value and are worth the bettor's investment.
CATEGORY SCORE
4.5
HIGHLIGHTS

RATING CRITERIA

Ongoing Promotions
4.9

Frequency and variety of regular promotions

Promotion Terms
4.6

Clarity and accessibility of bonus terms and conditions

Referral Programs
4.6

Availability of bonuses for referring new users

VIP Programs
4.6

Existence of a rewards program for frequent bettors

Welcome Bonuses
4.1

Offers available upon initial signup

The sportsbook’s welcome bonus approach stands out by requiring a minimum $10 deposit to activate the offer, differing from the common no-deposit strategy. This flexible bonus is applicable to various bet types, such as singles, parlays, and live bets, enhancing its allure. Within a 7-day timeframe, users must meet the bonus requirements before it expires. It’s important to note that cashing out a bet before it’s settled might impact eligibility for the promotion. 

Continuing to captivate existing users, the platform presents an array of ongoing promotions and bonuses that vary depending on the state. Some states host a single promotion, while others feature up to four concurrent bonuses, bolstering the platform’s appeal. A distinguishing factor is the sport-specific promotions, tailored to provide added excitement for specific sports or events. From Same Game Parlay insurance for the NBA or MLB to event-specific bonuses for golf and NASCAR, these tailored offerings elevate the betting experience for enthusiasts. Although the platform lacks reload bonuses for additional deposits and cashback promotions for lost bets, the Refer A Friend program encourages users to engage new bettors.

Catering to user loyalty, the sportsbook introduces the BetMGM Rewards program, enriching the betting journey. Upon playing with BetMGM, all players are automatically enrolled in the program. The program features multiple tiers, each with distinct benefits: Sapphire, Pearl, Gold, Platinum, and Noir. All users receive bonus bets for their birthdays and anniversaries, while higher tiers enjoy escalating rewards. Engaging in various activities across BetMGM platforms earns users Rewards Points and Tier Credits. These points can be redeemed through the BetMGM Rewards Store for online casino play, poker, or sports wagering. Notably, higher tiers like Pearl, Gold, Platinum, and Noir enjoy points that don’t expire as long as the tier is maintained.

For users eager to share the excitement, the sportsbook presents a refer-a-friend program that incentivizes introductions. Referrers and their friends are rewarded with a $100 referral bonus each, boosting the appeal of this program. While there’s potential for multiple referrals, there is a limit of 20 friends per month. To qualify, referred friends must register through the BetMGM app or web client, make their first deposit, and play through the $100 Sign-Up bonus. It’s important to complete these steps within 30 days. Notably, the platform provides promotional materials and tools to streamline the referral process, enhancing user engagement.

Promoting transparency and user-centric communication, the sportsbook ensures users are promptly informed about changes or updates to promotion terms and conditions. Transparent terms, clearly displayed and easily comprehensible, eliminate confusion. Importantly, the sportsbook avoids hidden or unclear requirements, supporting user understanding with examples or explanations. Accessing promotional terms is effortless, with dedicated support channels available for users with questions. This commitment to clarity ensures a seamless and supported betting experience.

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Customer Service

Investigate the channels of support and the efficiency of customer service responses. This section helps you know how well you'll be taken care of.
CATEGORY SCORE
3.9
HIGHLIGHTS

RATING CRITERIA

Support Quality
4.8

Level of expertise exhibited by customer service staff

Self-Help Resources
4.6

Availability of self-service help resources

Feedback Mechanisms
4.5

Systems for collecting and utilizing user feedback

Dispute Resolution
4.3

Mechanisms in place for resolving user issues

Response Time
4.5

Average time taken to respond to user queries

Support Channels
4.3

Availability of support via chat, email, and phone

The sportsbook stands as a paragon of customer-oriented service, ensuring users have access to assistance at any hour. With a commitment to round-the-clock support, the platform offers users two primary channels for seeking help: email and live chat. Both options operate seamlessly 24/7, ensuring that users can obtain assistance whenever the need arises.

The cornerstone of the sportsbook’s customer support strategy is efficiency. Among the available options, live chat shines as the swiftest route to resolution. Users typically receive responses within mere minutes, exemplifying the sportsbook’s dedication to addressing concerns promptly. For those who opt for email support, the wait times are still reasonable, usually amounting to a few hours. Even during peak hours or high-traffic periods, the response times remain within acceptable limits, ensuring users aren’t left in the dark.

Complex issues, while they may entail slightly longer response times due to the depth of investigation required, are met with thorough solutions. This emphasis on effective problem-solving reflects the sportsbook’s commitment to ensuring that users’ concerns are not only addressed but resolved to their satisfaction. The sportsbook doesn’t merely strive to reply swiftly—it aims to provide valuable assistance.

The sportsbook’s support infrastructure caters to diverse users. The provision of support in both English and Spanish is noteworthy, indicating a commitment to inclusivity. It ensures that language barriers don’t hinder users from receiving the help they need.

In terms of accessibility, users find themselves equipped with various tools and resources to navigate their queries. The FAQ section, a fundamental cornerstone of self-help, is consistently updated with the latest information. Organized categorically, this section offers a user-friendly interface for locating relevant answers. However, it’s worth noting that the FAQ section and self-help resources are only available in English, which might present a slight limitation for non-English-speaking users.

Users can troubleshoot common issues with the help of their interactive resources, enhancing their ability to address concerns independently. The broad coverage of topics within the FAQs, ranging from account management to technical queries, showcases the sportsbook’s commitment to providing solutions across various fronts.

The sportsbook recognizes the value of professionalism and knowledge in its customer support agents. These well-trained experts are adept at addressing technical issues and ensuring that users’ problems are resolved effectively. Their expertise spans beyond routine matters, contributing to a high level of assistance and reliability.

There is some variability in the level of expertise when it comes to different sports, betting types, and rules. While certain interactions yield prompt and accurate answers, others may require more time for comprehensive responses. Communication styles of support agents may also exhibit variation, with some users reporting clear and professional interactions, while others share contrasting experiences. Nevertheless, the overarching focus remains on providing accurate and up-to-date information about promotions, bonuses, and their associated terms and conditions.

In addition to the standard support channels, the sportsbook incorporates a contact form on its website. This provides users with an alternative avenue to reach out for assistance or provide feedback. 

Banking

Examine the range and reliability of deposit and withdrawal methods, considering factors like processing time and fees.
CATEGORY SCORE
4.7
HIGHLIGHTS

RATING CRITERIA

Withdrawal Options
4.6

Processing times, options for withdrawing funds

Mobile Banking
4.8

Ease of conducting financial transactions on mobile

Currency Options
4.4

Variety of currencies accepted for transactions

Crypto Options
4.8

Availability of cryptocurrency deposit and withdrawal options

Security
4.5

Security measures for protecting financial transactions

Deposit Options
4.7

Variety of methods for adding funds to your account

BetMGM sportsbook exemplifies its dedication to user satisfaction through a comprehensive range of features designed to enhance the betting experience. With a user-friendly approach to deposits, the platform allows for a minimum deposit of $10, ensuring accessibility for various levels of bettors. Notably, the absence of set maximum deposit limits provides flexibility, empowering users to choose deposit amounts based on their preferences.

Withdrawals mirror this user-centric approach, offering a minimum withdrawal threshold of $10 across all methods. The diverse range of withdrawal options, including debit cards, e-wallets, and bank transfers, allows users to choose what suits them best. While initial identity verification enhances security, the sportsbook maintains a consistent withdrawal processing time of up to 5 business days, ensuring users can access their winnings reliably.

Security is paramount, with BetMGM sportsbook employing advanced encryption techniques and TLS1.2 encryption to safeguard sensitive data during transactions. The addition of two-factor authentication (2FA) adds an extra layer of protection, ensuring users have control over account access. Furthermore, support for Verified by Visa and MasterCard SecureCode protocols enhances online authentication for card transactions.

While the sportsbook excels in many aspects, it currently does not support cryptocurrency transactions for deposits and withdrawals, which might disappoint users seeking alternative payment methods. However, this limitation is balanced by the platform’s strengths in other areas, including secure and familiar deposit options.

Mobile accessibility is a priority, with all deposit and withdrawal options seamlessly accessible through the mobile app and website. The process for transactions on mobile devices mirrors the desktop experience, and the absence of fees for mobile transactions contributes to a cost-effective approach. Users can trust that any concerns related to mobile transactions will be promptly addressed by the responsive customer support team.

Transparency is evident through the platform’s comprehensive transaction history features. Users can access and review their financial activities, track their betting journey, and analyze their activities over time. This feature is complemented by reporting tools that offer insights into users’ betting patterns, aiding in strategic decision-making.

BetMGM sportsbook takes responsible gaming seriously, offering tools such as deposit limits, time-outs, and self-exclusion options. These measures empower users to manage their gambling habits responsibly. Educational materials on responsible gaming highlight the sportsbook’s commitment to preventing addiction issues and fostering a safe gaming environment.

Mobile App

Delve into the features and user experience of the mobile application. Determine if it allows for a seamless betting experience on the go.
CATEGORY SCORE
4.6
HIGHLIGHTS

RATING CRITERIA

Mobile Features
5.0

Features unique to the mobile app

Offline Options
4.5

Performance in low-connectivity conditions

Full Features
4.8

Parity of features compared to the desktop version

Push Notifications
4.6

Availability of real-time alerts and updates

App Store Rating
4.6

User ratings on the Apple App Store

Play Store Rating
4.6

User ratings on the Google Play Store

BetMGM’s dedicated mobile app is a game-changer for sports betting enthusiasts, available on both iOS and Android platforms. This app is a powerhouse of convenience, offering users access to their preferred sports and bets on the move.

This mobile app seamlessly mirrors the desktop version, ensuring a fluid transition between platforms without compromising on features. BetMGM’s commitment to user convenience extends to the app’s installation process. Users can effortlessly locate and install the app from their respective app stores, and a simple identity verification step ensures a secure and tailored experience.

Impressively, BetMGM’s mobile app has garnered a remarkable 4.5-star rating out of 5 on the Apple App Store, reflecting its popularity and excellence. With over 150,000 reviews, users highlight the app’s alluring odds that cater to both casual and seasoned bettors. While some have expressed concerns about the cashout process, BetMGM promptly addresses user feedback, actively working to resolve reported issues. This responsive approach, driven by user input, fuels the app’s continuous evolution and improvement.

BetMGM’s commitment extends to the Google Play Store as well, where the app maintains a solid 3.6 out of 5 rating from over 14,000 users. Reviews underline the effectiveness of customer service and the diverse range of games available for betting. The sportsbook’s dedication to addressing user feedback is evident, as it directly responds to concerns in reviews. By acting on feedback, BetMGM proves its ongoing commitment to refining and enhancing the mobile app experience.

Uniformity and consistency between BetMGM’s mobile app and desktop version are remarkable. Both platforms offer an extensive array of features and functionalities, ensuring users across devices benefit equally. Notably, BetMGM avoids the route of introducing exclusive mobile-only features, underscoring its dedication to providing equal value to all users, regardless of their chosen platform.

The mobile app’s standout feature is its push notification system, exclusive to mobile devices. These notifications provide immediate updates on promotions, enriching the betting experience. Users can tailor push notification settings according to their preferences, ensuring they stay informed about bets, odds boosts, and promotions that match their interests.

The mobile app falls short in providing offline or low-bandwidth access options, though. Unlike some competitors, BetMGM does not yet offer specific features catering to users with limited connectivity. While this could mildly inconvenience users facing connectivity challenges, the app’s intuitive design and seamless navigation effectively counterbalance this limitation, ensuring accessibility and engagement even with stable connections.

Reputation

Investigate the sportsbook's standing within the industry. This category assesses if the platform is trustworthy and plays by the rules.
CATEGORY SCORE
5.0
HIGHLIGHTS

RATING CRITERIA

Awards
4.6

Recognition from industry awards and accolades

Third Party Reviews
4.6

Ratings from independent review organizations

States Available
4.9

Extent of availability across U.S. states

Partnerships
4.4

Affiliations with sports leagues and organizations

Licensing
4.8

Compliance with relevant regulatory bodies

Customer Testimonials
4.9

Collection of positive reviews from users

Emerging onto the scene in 2018, this sportsbook swiftly carved a niche for itself through innovative strategies and strategic partnerships. Notably, its collaboration with MGM Resorts and Entain during its inception laid the foundation for BetMGM’s ascension. The journey has been punctuated by significant milestones, including noteworthy partnerships with Buffalo Wild Wings and Yahoo Sports in 2019. This strategic growth approach has facilitated the expansion of its user base and solidified its market presence among other highly-rated online sportsbooks in the industry.

Embracing technological advancements, BetMGM consistently evolves to stay at the forefront of customer experience. With an eye on the pulse of industry trends, the sportsbook actively refines its platform to meet evolving user needs. Valuing user feedback as a compass for improvement, BetMGM actively gathers insights through its customer service channels. This user-centric strategy ensures that the platform remains adaptive, user-friendly, and aligned with industry shifts, reinforcing its reputation as a dynamic player in the market.

Operating across 23 states and Washington DC, BetMGM’s geographical footprint underscores its commitment to catering to diverse regional demands. By tailoring promotions and bonuses for each state, the sportsbook resonates with local preferences, fostering inclusivity and trust. This personalized approach deepens its credibility and positions it as a go-to platform for users seeking tailored betting experiences across a wide array of regions.

BetMGM’s average rating of approximately 4 out of 5 from third-party review sites mirrors a spectrum of user sentiments. The feedback spectrum encompasses appreciation for diverse betting options as well as critiques around odds competitiveness and points selling/buying limitations. While concerns occasionally arise regarding withdrawal times and customer service quality, the sportsbook’s commitment to transparency and responsiveness is evident in its user engagement.

The strategic partnership landscape further elevates BetMGM’s standing, earning it an impressive rating of 9.2. Collaborations with leading sports organizations, leagues, and teams like MLB, NHL, and NBA significantly bolster its market presence. This expansive network of affiliations empowers users with exclusive features and promotions tied to prominent sporting events, enriching the overall betting experience and solidifying its position as a destination for comprehensive sports betting.

Regulatory adherence forms a cornerstone of BetMGM’s operational framework. Boasting licenses from various regulatory bodies, the sportsbook ensures a secure and compliant betting environment. Swift and effective resolution of minor regulatory issues demonstrates its commitment to ethical and responsible operations, enhancing user confidence in the platform’s fairness and transparency.

Esteemed industry recognition seals BetMGM’s reputation for excellence. Awards such as Casino Operator of the Year at the EGR North America Awards and the ‘Heavy Hitter’ Award at Benzinga Titans underscore its prowess. These accolades affirm the platform’s dedication to delivering an exceptional betting experience, underscoring its leadership in online sports betting and iGaming.

User testimonials consistently laud BetMGM’s robust customer service and the multitude of betting options, particularly the innovative Multiples betting feature. This chorus of positive feedback amplifies the platform’s effectiveness and its commitment to addressing diverse user preferences. Focusing on customer satisfaction and delivering an expansive array of betting choices, BetMGM emerges as a comprehensive, user-focused destination catering to the diverse needs of both casual and seasoned bettors.

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