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REVIEWS
Not available in Texas
PR SELECT SCORE
4.0 /5.0
Visit DraftKings
CURRENT PROMOTION New Customers Up to $1,000 in DK Dollars

DraftKings Review

DraftKings Sportsbook, born in 2018, evolved from fantasy sports to a leading betting platform. Bolstered by NBA legend Michael Jordan’s backing, it thrives on innovation, partnerships, and nationwide acclaim.

DraftKings is available in the following states
Arizona, Colorado, Connecticut, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Michigan, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Virginia, Washington, Wyoming
HIGHLIGHTS
  • Generous Welcome Bonuses
  • Dynasty Rewards Program Benefits
  • Award-Winning Sportsbook
  • Seamless User Experience

PRO SELECT SYSTEM

Our algorithm evaluates sportsbooks based on 72 criteria for unbiased rankings.
WHAT YOU NEED TO KNOW

User-Centric Approach
Personalized recommendations based on your unique betting preferences.

Dynamic Updates
Regularly updated evaluations to reflect current sportsbook offerings.

Efficiency and Speed
Quick results to streamline your sportsbook selection process.

Customer Driven Reviews
Our rankings are grounded in real user experiences and bettor feedback.

THIS SPORTSBOOK IS BEST FOR Bonus Player
GAMBLER PROFILE VERDICT
4.7
Welcome Bonuses
5.0

Offers available upon initial signup

Ongoing Promotions
4.4

Frequency and variety of regular promotions

VIP Programs
5.0

Existence of a rewards program for frequent bettors

Referral Programs
4.7

Availability of bonuses for referring new users

Boosted Odds
4.3

Availability and frequency of enhanced odds promotions

Promotion Terms
4.5

Clarity and accessibility of bonus terms and conditions

Diehard Sports Fan Geared for casual bettors who value ease of use and enjoy making occasional wagers.
4.7
Expert Bettor Built for seasoned bettors seeking an edge through advanced features, competitive odds, and a wide range of betting markets.
4.7
Obscure Market Bettor Appeals to enthusiasts of less mainstream sports, providing an array of betting options for unique and lesser-known events.
4.7
Professional Bettor Designed for professional bettors focused on maximizing income through competitive odds, low margins, and high bet limits.
4.7
Mobile Bettor Optimized for those who prefer to place bets on-the-go, offering a seamless experience across smartphones and tablets.
3.8
New Customers Up to $1,000 in DK Dollars
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Betting Options

Explore the range and diversity of betting markets available. This section assesses whether the options cater to both novice and experienced bettors.
CATEGORY SCORE
4.5
HIGHLIGHTS

RATING CRITERIA

Betting Limits
4.8

Maximum and minimum bet stakes allowed

Futures
4.8

Options for betting on future sports events and outcomes

Variety of Prop Bets
4.9

Assortment of player, team, and game-specific wagers

Live Betting
4.3

Availability and quality of live betting during games

Bet Types
4.4

Variety in bet types like spread, moneyline, and totals

Sports Offered
5.0

Total number of different sports you can bet on

Diving into the world of sports betting, this sportsbook stands out with an impressive array of options for bettors. The sports selection covers basketball, baseball, football, hockey, golf, tennis, and much more, catering to casual and seasoned bettors alike. What truly sets this sportsbook apart is its inclusivity, offering niche sports like international soccer and cricket for diverse betting opportunities.

One of the most noteworthy features is the consistency in availability. Seasonal sports are accessible during their respective seasons, ensuring year-round engagement. The sportsbook extends its reach globally, providing a comprehensive lineup of international sports and events, making it a prime destination for worldwide competitions.

In terms of variety, this sportsbook’s selection is impeccable. There are no glaring gaps; it’s a haven for sports aficionados seeking diverse betting avenues. The availability of major and minor sports demonstrates their dedication to a rich betting experience.

With an impressive array of betting options, this sportsbook caters to every bettor. From classic moneyline and point spread bets to teasers, pleasers, and open parlays, they offer variety that keeps your wagering exciting. Their inclusion of teasers and pleasers sets them apart, providing unique strategic avenues. The coverage is comprehensive, featuring totals, spreads, moneylines, props, parlays, in-game bets, and futures across sports.

The commitment to diversity extends across sports, ensuring a consistent offering from one sport to another. Moreover, they allow users to request custom or alternative bets. If a desired market isn’t available, users can submit requests for evaluation, enhancing flexibility and user-centricity.

For a dynamic in-play betting experience, this sportsbook leads. Its dedicated section offers real-time updates and live streaming, ensuring non-stop excitement. With real-time updates and live streaming, bettors stay engaged and informed. Navigating is a breeze, allowing easy bets on live events. A standout feature is the cash-out option, providing flexibility.

In terms of prop bets, this sportsbook shines with an extensive selection. Whether popular sports or niche options like cricket and e-gaming, they’ve got you covered. The range includes player-specific, team-specific, and game-specific prop bets, offering a comprehensive wagering experience for all bettors.

Navigating to find and place prop bets is user-friendly, making the process effortless. Plus, there’s no need to worry about restrictions on combining prop bets with other types. You can freely include props in parlays, as long as outcomes aren’t interdependent.

Futures betting enthusiasts will find this sportsbook ideal. With options across major sports and events, including soccer and cricket, users have choices at their fingertips. Locating and placing futures bets is facilitated by the user-friendly website and app. The sportsbook offers early futures betting markets, varying based on jurisdiction and availability. The option to request market additions showcases commitment.

Average options for events are commendable, with larger sports featuring over 30. The sportsbook maintains up-to-date futures odds, adjusting based on team or player performance.

In terms of bet limits, this sportsbook showcases flexibility and transparency, enhancing the experience. While minimum and maximum bet limits aren’t listed, payout limits provide clarity. Variable limits cater to specific sports, competition types, and odds.

The sportsbook’s cash-out feature enhances pre-game and in-play bets. Requesting a cash-out through the website or app is impressive. Transparency is highlighted, ensuring terms are understandable. Tools aid users in utilizing cash-out, setting the sportsbook apart.

From variety to cash-out options, this sportsbook delivers a comprehensive and user-friendly experience for sports betting enthusiasts. With an array of betting options, transparency, and strategic features, it’s a standout choice in the world of sportsbooks.

Odds

Examine the competitiveness of the odds offered across different sports. This category determines if you're getting value for your bets.
CATEGORY SCORE
4.9
HIGHLIGHTS

RATING CRITERIA

Boosted Odds
4.3

Availability and frequency of enhanced odds promotions

Parlays
5.0

Options for combining multiple bets into one

Line Updates
4.3

How quickly odds are updated during live events

Odds Release Speed
4.3

How quickly new odds are made available

Reduced Juice
4.7

Availability of bets with lower bookmaker margins

Odds Quality
4.9

How the sportsbook's odds stack up against competitors

When it comes to odds, this sportsbook stands tall with its consistently competitive edge. Whether catering to popular sports or niche events, their odds consistently rank among the industry’s finest. This steadfast dedication to providing favorable odds ensures that bettors receive optimal value, attracting both the casual and seasoned crowd.

Diverse across a wide spectrum of sports and bet types, the sportsbook’s odds retain their competitive flair. From soccer to basketball, punters can rely on consistently appealing odds that elevate potential payouts. It’s important to note a slight variance in competitiveness for free play bets, yet this doesn’t overshadow the overall exceptional odds quality.

Vigorish rate at DraftKings

VIG for Regular Games AVG NFL NCAAF NBA NCAAB MLB NHL
Bet365 4.59 4..74 4.76 4.76 4.78 4.48 4.01
BetRivers 5.28 5.00 4.84 4.76 4.66 7.28 5.12
DraftKings 4.63 4.74 4.71 4.59 5.04 4.58 4.12
FanDuel 4.80 4.79 4.52 4.76 4.79 5.12 4.80
BetMGM 4.80 4.73 4.76 4.73 4.73 5.27 4.55
PointsBet 4.33 3.85 4.11 4.30 4.73 4.41 4.59
Unibet 5.34 5.10 6.94 5.05 4.80 5.00 5.17
Caesars 4.61 4.71 4 68 4.71 4.68 4.42 4.44
The above table shows the vigorish rate at the top online sportsbooks for the most popular major American sports leagues.

VIGORISH RATE FOR FUTURES

VIG for Futures AVG NFL NCAAF NBA NCAAB MLB NHL
Bet365 53.74 26.57 81.65 31.07 113.84 38.95 30.37
BetRivers 34.63 18.45 37.00 27.61 45.08 54.78 24.86
DraftKings 31.25 21.26 39.82 20.52 61.17 20.96 23.80
FanDuel 39.48 24.48 35.22 82.27 49.38 23.12 22.44
BetMGM 26.37 14.79 37.44 25.12 40.09 18.29 22.50
PointsBet 34.66 30.02 46.52 26.13 55.57 26.28 23.43
Unibet 30.98 18.45 36.14 27.61 41.89 36.46 25.30
Caesars 25.78 23.02 44.72 26.15 23.76 22.06 14.95
The above table shows the vigorish rate on futures markets for major American sports leagues across the top online sportsbooks.

Uniquely positioned is the array of promotions and features tailor-made to enhance the odds’ competitiveness. With profit boost bonuses and free play bets, bettors can relish enhanced odds and elevated potential returns on their bets. These features introduce an extra layer of excitement and value, setting the stage for riveting betting experiences.

The range of boosted odds promotions is diverse, featuring profit boosts for baseball and generous 50% boosts for free bets. While certain time windows apply for usage and specific sports, leveraging these promotions is seamless and user-friendly.

Navigating the website or app to uncover and capitalize on these boosted odds promotions is intuitive, ensuring that bettors seize every opportunity to amplify their winnings. Prominently, major sports receive more of these promotions, further motivating punters to engage in widely followed events.

Remain ahead of the curve with this sportsbook’s swift real-time updates and alerts. Pertaining to significant shifts in odds or betting markets, the response is prompt and precise, ensuring bettors remain informed and poised to seize opportunities.

During in-play betting, the sportsbook’s commitment to consistency shines through. Odds and betting markets update seamlessly, aligning with the ever-evolving on-field action. This dedication to real-time updates heightens the thrill of live betting, enabling prompt decision-making on the go.

The alacrity with which odds adapt to reflect market changes, team news, and pivotal factors is truly remarkable, often occurring within minutes. This nimble adjustment guarantees punters are well-acquainted with the latest developments and capitalize on shifting scenarios.

New betting markets join the roster frequently, preceding upcoming sports events. This ongoing expansion guarantees a dynamic betting landscape catering to diverse preferences. Notably, updates for these events reach punters even faster, underscoring the sportsbook’s devotion to delivering an unparalleled betting experience.

DraftKings' Odds Updates vs. Other Sportsbooks

Number of Updates per Hour AVG NFL NCAAF NBA NCAAB MLB NHL
Bet365 17.00 71.00 4 12 4 6 5
BetRivers 32.00 41.00 13 66 12 50 10
DraftKings 8.83 10.00 14 9 7 7 6
FanDuel 13.33 16.00 26 11 8 7 12
BetMGM 6.50 7.00 12 9 3 6 2
PointsBet 10.17 10.00 7 27 6 5 6
Unibet 9.50 19.00 11 7 4 11 5
Caesars 7.00 9.00 9 7 5 7 5
This table shows how often the sportsbook updates its odds, hourly, against other sportsbooks.

In the odds domain, this sportsbook commands the scene with consistent, speedy, and competitive prowess. Odds release stands as their forte, with them often being among the first to unveil odds for different bet types such as money lines, point spreads, and totals.

The initial odds offered by this sportsbook are a sight to behold, comparable to the best in the industry. Their competitive edge testifies to their dedication to providing premium value to bettors.

Speed is where they excel, releasing odds for popular sports and events at a lightning pace, setting a new benchmark in the industry. This agility extends to niche or less popular sports and events, ensuring all bettors, regardless of their preferences, benefit from timely and competitive odds.

Availability of Betting Odds at DraftKings

Average Hours Before Game AVG NFL NCAAF NBA NCAAB MLB NHL
Bet365 58.50 121.00 134 25 22 22 27
BetRivers 63.67 146.00 138 24 23 19 32
DraftKings 63.00 133.00 130 30 26 29 30
FanDuel 60.67 126.00 136 27 23 21 31
BetMGM 62.83 147.00 136 25 22 20 27
PointsBet 58.50 125.00 135 23 20 22 26
Unibet 60.83 134.00 135 23 23 18 32
Caesars 61.33 125.00 140 26 25 23 29
The above table shows how early, in hours, odds are made available at the top online betting sites.

Betting Interface

Review the usability and design of the platform. Understand if the site offers an intuitive experience that makes finding bets easy and enjoyable.
CATEGORY SCORE
4.7
HIGHLIGHTS

RATING CRITERIA

Quality of Design
4.8

Overall quality of the design and user experience

Ease of Use
4.4

Simplicity and intuitiveness of the platform's design

UI Responsiveness
4.8

Load times and responsiveness on various devices

Search and Filters
4.4

Ease of finding specific games or types of bets

Help Resources
4.9

Availability of instructional resources for new users

User Feedback
4.5

Existence and accessibility of user rating systems

The website’s agility and user-friendly interface set the stage for efficient navigation. Its two-factor authentication for withdrawal requests adds a layer of security to user accounts, instilling confidence and peace of mind.

Locating specific sports, events, or bet types is a breeze thanks to the platform’s intuitive layout. Customizable features further empower users to tailor their experience according to their preferences.

Access and ease remain consistent across both desktop and mobile platforms, ensuring a seamless experience for bettors, regardless of their device preference.

The website and app both prioritize rapid page loading, maintaining an efficient and responsive betting journey. Although a few users have reported minor lag or unresponsiveness, the overall platform performance remains commendable.

The search and filter functionalities demonstrate efficiency, swiftly delivering tailored results. Users can seamlessly locate and filter options based on sport, date, and popularity, enhancing the ease of navigation.

During high-traffic periods like major sporting events, the platform’s performance stands strong, maintaining smooth interactions for most users. The real-time updates in the in-play betting section add excitement, ensuring that users can make timely bets as games unfold.

The sportsbook actively supports both newcomers and experienced bettors with its diverse tutorial and help resources. These resources cater to various learning preferences, including video guides, to provide an informed and confident betting experience.

While the sportsbook excels in many aspects, its limited multilingual support options might hinder accessibility for non-English speakers. Additionally, their customer support services are available solely in English, which could pose a drawback for non-English speakers seeking assistance.

In terms of user feedback, this sportsbook enjoys widespread popularity and positive reviews across different platforms. Some users have mentioned loading and lag issues, as well as player limitations, but the sportsbook’s responsive customer service has earned positive recognition.

The platform’s design marries aesthetics with user-friendliness, delivering an enjoyable experience. Navigational ease, customizable layouts, and live streaming features add a personal touch to every user’s interaction.

Although minor challenges exist, this sportsbook’s overall user experience is noteworthy, standing among industry peers and reflecting their commitment to maintaining a positive reputation.

Promotions

Look into the types of bonuses and promotions offered. Assess whether these add meaningful value and are worth the bettor's investment.
CATEGORY SCORE
4.7
HIGHLIGHTS

RATING CRITERIA

Welcome Bonuses
5.0

Offers available upon initial signup

Ongoing Promotions
4.4

Frequency and variety of regular promotions

VIP Programs
5.0

Existence of a rewards program for frequent bettors

Referral Programs
4.7

Availability of bonuses for referring new users

Promotion Terms
4.5

Clarity and accessibility of bonus terms and conditions

Embarking on your betting journey with this sportsbook brings added value through a 20% welcome bonus, up to a generous $1,000. The offer applies solely to the first deposit, ranging from $5 to $5,000. To unlock the bonus, adhere to wagering requirements—bets on the sportsbook must feature odds of -300 or longer. While a no-deposit welcome bonus isn’t available, the 90-day timeframe for meeting bonus requirements is notably generous. Flexibility is paramount; the bonus applies to singles, parlays, and live bets, as long as odds meet the -300 threshold. Keep in mind, the max winning amount using the welcome bonus is capped at $1,000.

Elevate your betting experience with a generous array of ongoing promotions available to existing users. An impressive lineup of 5 promotions boosts your potential. Customization takes center stage as this sportsbook caters to specific sports or events with bonuses, enhancing betting ventures. While no reload bonuses for additional deposits are available, Money Back Specials offer a safety net for lost bets. New promotions and bonuses are introduced daily, and while no promotions are tied to specific deposit methods, the sportsbook offers a variety. Referring new users is rewarded, adding a communal dimension to your betting journey.

Dedication doesn’t go unnoticed with this sportsbook’s remarkable Dynasty Rewards Program. Every user automatically becomes a part of this program, setting the stage for a rewarding journey. The program features five tiers, each offering enticing benefits and rewards. Tier-exclusive contests, promotions, and priority customer support elevate the experience for the top four tiers. Earning rewards is seamless, as users accumulate Crowns and Tier Credits for every dollar spent. Specific bet types and sports offer increased rewards, and Crowns can be transformed into free plays, enhancing the thrill of betting. While Tier Credits reset annually, the Dynasty Rewards Program remains a beacon of appreciation.

The sportsbook’s refer-a-friend program stands out, rewarding both existing users and their friends. By referring friends, users have the opportunity to earn enticing incentives. Both the referrer and referred friend can receive a Bonus Bet of up to $100, adding excitement. Users can refer up to 5 people, striking a balance between expanding the user base and maintaining a personalized approach. Referral rewards arrive as Bonus Bets, easily accessible to users, valid for seven days, encouraging prompt utilization. Efficient tracking of referred friends and their activity is managed through a provided link, tracking invitations and performance status.

The terms and conditions for each promotion are not only clearly displayed but also remarkably easy to understand. The absence of hidden or unclear requirements eliminates confusion, fostering a straightforward betting experience. The sportsbook provides examples and explanations for wagering requirements and promotion-related terms, empowering users. Accessing promotional terms and conditions is effortless, with information readily available on the sportsbook’s website and app. Timely communication remains a priority, with users promptly informed of any changes. Disputes or disagreements are resolved through customer service, ensuring swift resolution.

New Customers Up to $1,000 in DK Dollars
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Customer Service

Investigate the channels of support and the efficiency of customer service responses. This section helps you know how well you'll be taken care of.
CATEGORY SCORE
4.6
HIGHLIGHTS

RATING CRITERIA

Response Time
4.8

Average time taken to respond to user queries

Self-Help Resources
4.4

Availability of self-service help resources

Feedback Mechanisms
4.8

Systems for collecting and utilizing user feedback

Dispute Resolution
4.3

Mechanisms in place for resolving user issues

Support Quality
5.0

Level of expertise exhibited by customer service staff

Support Channels
4.7

Availability of support via chat, email, and phone

In the realm of customer support, this sportsbook truly stands out. With its 24/7 availability, users can rest assured that help is just a click away, be it through live chat or email. This comprehensive support system caters to a variety of user preferences and needs, ensuring assistance whenever required. However, it’s worth noting that the support services are currently available only in English, which might pose a limitation for non-English speakers seeking aid.

Efficiency is the name of the game when it comes to customer support. The live chat option boasts impressively swift response times, often within mere minutes. Meanwhile, the email support option maintains a reliable track record, with users typically receiving responses within a few hours to a day, depending on the complexity of the query. The sportsbook’s transparency shines through with estimated wait times, ensuring users are well-informed even during peak usage periods.

User empowerment takes center stage in the support arena, facilitated by an extensive FAQ section and self-help resources. Organized in a user-friendly manner, these resources cover a wide array of topics, from account management to technical troubleshooting. While they’re not offered in multiple languages, the inclusion of video tutorials offers a visually engaging way to assist users with different learning styles.

A standout aspect of this sportsbook’s customer support is the professionalism and knowledge of its support agents. Armed with expertise across various dimensions of sports betting, these agents provide users with precise and clear communication. From explaining intricate promotions to resolving technical issues seamlessly, they serve as reliable guides in the betting journey.

User feedback is not only welcomed but actively utilized to enhance the sportsbook’s services. The platform offers multiple avenues for users to provide their insights, including contact forms, direct emails, and live chat. What sets this sportsbook apart is its commitment to translating feedback into action. Negative feedback isn’t ignored; rather, the sportsbook takes a proactive approach to address and rectify concerns, showcasing a dedication to continuous improvement.

In the event of disputes or disagreements, the sportsbook follows a fair and equitable approach to resolution. They retain the right to make decisions on an individual basis, based on widely accepted norms and standards within the betting industry. Users with complaints are directed to reach out directly to the sportsbook via email, or they can also contact their state’s governing body for sports betting to file complaints.

Banking

Examine the range and reliability of deposit and withdrawal methods, considering factors like processing time and fees.
CATEGORY SCORE
4.7
HIGHLIGHTS

RATING CRITERIA

Deposit Options
4.3

Variety of methods for adding funds to your account

Withdrawal Options
4.4

Processing times, options for withdrawing funds

Mobile Banking
5.0

Ease of conducting financial transactions on mobile

Mobile Banking
5.0

Ease of conducting financial transactions on mobile

Currency Options
4.9

Variety of currencies accepted for transactions

Crypto Options
4.4

Availability of cryptocurrency deposit and withdrawal options

This sportsbook stands out for its extensive selection of deposit methods, catering to a wide range of user preferences. From online banking, VIP Preferred, and PayPal to credit/debit cards, cash, Venmo, and even electronic gift cards, the options are diverse and convenient. A notable advantage is the absence of deposit fees, ensuring that users can maximize their betting funds without unnecessary deductions.

Adding to the appeal, the sportsbook occasionally introduces deposit-specific bonuses or promotions, enhancing the value for users who choose to fund their accounts. Whether you’re a new user or a seasoned bettor, these promotions provide an enticing incentive to boost your betting experience.

When it comes to withdrawals, the sportsbook maintains its commitment to user convenience. Offering an array of withdrawal methods, including online banking, VIP Preferred, PayPal, debit cards, cash, Venmo, bank wire, check, and the Play+ Prepaid Card, the platform ensures that users have options that suit their preferences.

A significant advantage of the withdrawal process is the absence of withdrawal fees. This means that users can enjoy the entirety of their winnings without worrying about deductions. With a minimum withdrawal amount as low as $1 for most methods, except checks ($15) and bank wire ($20,000 minimum), the sportsbook caters to a wide range of users, from casual bettors to high rollers.

The processing time for withdrawals varies based on the chosen method, ranging from immediate to up to 7 days. Online banking and VIP Preferred withdrawals take up to 5 days, PayPal, bank wire, and Venmo up to 2 days, debit cards within 1 day, and cash is available immediately. Checks may take up to 7 days based on the amount. The sportsbook is transparent about these processing times, ensuring that users are informed and can plan accordingly.

One standout aspect of this sportsbook is its strong commitment to security. The platform employs SSL technology to encrypt all transactions, ensuring that users’ personal and financial information remains confidential and protected. While the sportsbook had experienced a past breach, it responded proactively by implementing enhanced security measures to prevent future incidents.

For added protection, users can opt for two-factor authentication (2FA) to secure their accounts further. This extra layer of security ensures that even in the event of stolen credentials, unauthorized access is significantly more challenging.

While the sportsbook does not currently support deposits and withdrawals using cryptocurrencies, it provides an array of reliable traditional payment methods. This focus on conventional options ensures that users can transact with ease and confidence, without the complexities associated with cryptocurrencies.

Mobile App

Delve into the features and user experience of the mobile application. Determine if it allows for a seamless betting experience on the go.
CATEGORY SCORE
4.9
HIGHLIGHTS

RATING CRITERIA

App Store Rating
4.7

User ratings on the Apple App Store

Offline Options
4.6

Performance in low-connectivity conditions

Mobile Features
4.9

Features unique to the mobile app

Push Notifications
4.7

Availability of real-time alerts and updates

Full Features
4.8

Parity of features compared to the desktop version

Play Store Rating
4.6

User ratings on the Google Play Store

The sportsbook’s mobile app extends a seamless experience to users, enabling them to conveniently engage with their favorite sports betting activities through iOS and Android devices. This platform’s commitment to catering to a diverse user base is evident in its provision of a dedicated mobile app compatible with both major operating systems.

For iOS users, the app can be readily accessed and downloaded from the Apple App Store, while Android users can effortlessly find and install the app via the Google Play Store. The straightforward installation process ensures that users can swiftly transition from browsing to betting, maintaining the momentum of their gaming experience.

User feedback on the Apple App Store speaks volumes about the mobile app’s value. With an exceptional average rating of 4.8 out of 5 and a substantial number of user reviews, the consensus leans toward the app’s effectiveness in serving users’ sports betting needs. This high rating underscores the app’s role as a reliable companion for users seeking a dynamic betting experience on the go.

While the app has garnered acclaim, user reviews also shed light on potential areas of improvement. Some users have noted sporadic issues related to the app’s speed and responsiveness. It’s crucial to recognize that these concerns are not universal and may vary based on individual device specifications and network conditions. 

One of the distinguishing features of the mobile app is its responsiveness to user feedback. The sportsbook actively engages with user reviews, providing explanations and suggestions to address concerns and enhance the app’s functionality. This iterative approach signifies the platform’s commitment to refining user experience based on real-world usage.

Recent updates to the mobile app reinforce its user-centric nature. The platform’s willingness to incorporate user suggestions and swiftly implement improvements is evident in these updates, which often focus on bug fixes and performance enhancements. This proactive approach to refining the app’s performance contributes to its reliability and usability.

On the Google Play Store, the sportsbook’s mobile app maintains a commendable average rating of 4.6 out of 5, further underscoring its value to users. While similar themes of functionality and convenience echo through user reviews, some individuals have reported occasional slowdowns. The sportsbook’s engagement with user feedback on this platform is also evident, highlighting their dedication to resolving any issues that arise.

Reputation

Investigate the sportsbook's standing within the industry. This category assesses if the platform is trustworthy and plays by the rules.
CATEGORY SCORE
4.7
HIGHLIGHTS

RATING CRITERIA

Licensing
4.9

Compliance with relevant regulatory bodies

Awards
4.7

Recognition from industry awards and accolades

Partnerships
4.5

Affiliations with sports leagues and organizations

Third Party Reviews
5.0

Ratings from independent review organizations

States Available
4.2

Extent of availability across U.S. states

Customer Testimonials
4.5

Collection of positive reviews from users

With its inception in 2018, this sportsbook swiftly transformed from a Fantasy Sports company to a full-fledged sports betting platform. Its journey has been marked by significant milestones, including the launch of its first online sportsbook in New Jersey in August 2018. Notably, former NBA player Michael Jordan’s investment and advisory role in September 2020 boosted the platform’s credibility and influence. To maintain its spot among other top-rated sportsbooks, the sportsbook prioritizes innovation and strategic partnerships, regularly introducing new promotions to keep users engaged.

Operating in 21 states with both online and retail operations, the sportsbook’s wide coverage demonstrates its adaptability to diverse user preferences. The platform tailors special promotions to local teams, showcasing its flexibility to cater to regional betting interests. Its extensive presence bolsters its reputation, making it a recognized and trusted choice for sports enthusiasts nationwide.

Receiving accolades from reputable third-party review sites, the sportsbook’s consistent high ratings reflect its excellence across user interface, betting options, promotions, and customer service. While competitive odds draw praise, certain account limitations have sparked minor contention. Its upward trajectory in third-party reviews is a testament to its continuous improvement and user-centric approach.

Strategic collaborations have resulted in numerous partnerships with renowned sports organizations and teams, solidifying its commitment to both sports enthusiasts and bettors. Affiliations with teams and stadiums, including those in major sports leagues like NFL and MLB, enable the sportsbook to offer exclusive promotions tied to real-time events, enriching the betting experience.

Possessing an array of licenses and approvals from various states, the sportsbook adheres to legal requirements while maintaining a secure and compliant betting environment. Recent challenges and fines in Ohio aside, the platform’s commitment to regulatory integrity remains strong, ensuring user safety and trust.

Customer satisfaction is evident through glowing testimonials. Swift payouts, a plethora of markets, and fast website navigation are lauded by users. The platform’s user-centered approach and quality service have earned it a solid track record of positive feedback, enhancing its reputation.

Earning the “Sportsbook of the Year” award at the SBC Awards North America 2021 reaffirms the platform’s excellence and innovation. The accolade underscores its industry leadership, recognizing its user-centered approach, efficient platform, and exceptional performance.

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